Frequently Ask Questions

Do you still have any questions?

That's okay. We are happy to answer them.

1. Are you a manufacturer or a trading company?

We are manufacturer, we are highly welcome for your visiting, and can be proved by video call any time.

2. How do you ship out the order?

We can offer shipment service, such as deliver by sea, by air, by train.

3. Can we order in Alibaba.com?

Sure, we can set up credit and ensurance order in Alibaba.com to ensure your rights.

4. What is your warranty time?

5years for main parts, 10years for machine frame.

5. How can I get spareparts?

We use international brand spareparts that customer can get it soon in local place, such as Delta inverter, Meanwell power switch, Emerson gas valve we will send some free spareparts you may need within 3 years use, deliver with machine. You can also buy some spareparts with machine according to your needs.